My links of the week (weekly)


  • “Chris Anderson has a unique perspective on technology-driven innovation. He was the editor in chief of Wired for more than ten years, and he’s written two New York Times best-selling books on the digital economy—The Long Tail: Why the Future of Business Is Selling Less of More and Free: How Today’s Smartest Businesses Profit by Giving Something for Nothing.”

    tags: social_business

  • “Gartner, Inc. said that IT leaders have a significant opportunity to contribute to the business by creating a more flexible work environment that accommodates the needs of the business consumer.
    “Starting with the rise of PCs and the internet era, users have a greater influence on IT strategy and we are currently witnessing the rise of what Gartner calls the “business consumer” — an employee for whom business activities are one part of a wider lifestyle,” said Matthew Cain, research vice president at Gartner. “Individuals do not stop being consumers when they go to work. Business consumers often make more consumer-like choices in their workplace computing tools and styles to increase efficiency.””

    tags: Digital_workplace

Posted from Diigo. The rest of my favorite links are here.

My links of the week (weekly)


  • “Let’s start with the customer journey. Customers must exactly know what they can do, what they’re expected to do, the whole in the most intuitive fashion. And with the less clicks : businesses know that after 3 clicks they lose the customer, if the have to re-enter an information that’s supposed to be known, the customer gives up. In case of an issue, support and feedback forms are only one click away.”

    tags: Digital_transformation

    • One thing is sure : digital transformation is neither external nor internal but both at the same time.

Posted from Diigo. The rest of my favorite links are here.

My links of the week (weekly)


Posted from Diigo. The rest of my favorite links are here.

My links of the week (weekly)


Posted from Diigo. The rest of my favorite links are here.

My links of the week (weekly)


Posted from Diigo. The rest of my favorite links are here.

My links of the week (weekly)


Posted from Diigo. The rest of my favorite links are here.

My links of the week (weekly)


  • “It has probably been since the very first collaborative tool crossed the company firewall (2009 circa) that managers and consultants started looking for ways to map the Social Enterprise terrain and to understand both the firm’s current position and its future trajectory. Many projects are born out of the desire to fill the gap, real or presumed, with potential competitors along this path. A path too often imagined as a single linear sequence of standard and well defined steps.”

    tags: social_enterprise

Posted from Diigo. The rest of my favorite links are here.