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Back to School: Social Business, Enterprise CMS, Getting Your Data in Order
With the imminent arrival of Social Media Week and speculation on how many will join the ranks of millionaires (or billionaires) in light of Facebook’s IPO, Social has been on a lot of people’s minds.
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http://www.booz.com/media/file/BoozCo-Campaigns-to-Capabilities-Social-Media-and-Marketing-2011.pdf
Campaigns to Capabilities Social Media & Marketing 2011
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Want ROI? Here are 5 places to look for measurable savings | johnstepper
In benchmarking social business programs, I recently met with a company that started their effort more than 3 years ago. Now, more than 20,000 people at their firm were actively using one of the leading collaboration platforms.
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#E2sday: Dare to Share – A New Culture of Collaboration in the Enterprise | The Future of Work
The web and ever-transforming digital technology have revolutionized the concept of communication and collaboration at work. Fundamental to employee collaboration is how individuals join together to achieve a mutual goal.
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W3C Social Business Jam – 8-10 November 2011
The W3C held the W3C Social Business Jam from November 8-10, 2011, the W3C’s first purely "online" event, in order to explore possible space for standardization to enable the social web for business use-cases. Like any W3C workshop, the Social Business Jam was an online conversation amongst representatives in business, government and technology about the current state of social business and future directions.
The Jam had 1073 unique registrants who attended the Jam. Twenty different industries were represented in the registrant pool, with 57% of the registrants classified their employer as a “large organization”, 20% as a medium organization, 12% as a small organization and 11% were self employed. The Jam let anyone comment on a number of "conversations", which were initiated by a number of invited hosts.
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Do Large Organizations Need Social Business More than Small Ones? – Forbes
The World Wide Web Consortium held an online collaboration jam on the topic of Social Business last November 8-10, 2011. Having participated in a few jams before, I am always surprised by the interesting points that come out of the discussions. One interesting poll result that caught my eye asserts that: “Larger organizations need social technologies more than small ones.” Is that true?
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O2 Lets 3,000 Employees Work From Home
O2 is today launching what’s it’s calling “the biggest flexible working initiative of its kind,” as it lets a quarter of its 12,000-strong workforce work remotely for the day.
Employees at the UK mobile operator’s Slough HQ will carry out their daily duties as normal, except they’ll be working from home – or another suitable ‘remote’ location, as O2 closes the doors and switches off the lights at its 200,000 sq ft offices near London.
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Emergent Collaboration Vendor Review: Xwiki
This week I’m taking at look at XWiki which is marketed as a “next generation wiki” for enterprises complete with enterprise class features to make wikis easier to use (Wysiwyg editor, Office importing, PDF export, etc..). XWiki is open source so there is a community behind it which continuously supports its development.
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SharePoint Information Architecture & Usability – SharePoint Saturd…
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SharePoint buyers expect intuitive navigation, contextual search, and easy administration out of the box. But such benefits depend on how content is structured, labeled, and categorized, and they require a nuanced understanding of how different audiences will navigate and search for information. The information architecture (IA) behind a SharePoint deployment has lasting consequences for the end user experience and for Web site management. Information and knowledge management (I&KM) professionals should use their SharePoint implementations as an opportunity to set solid information architecture in place
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Social + Product = Better Products | Social Media Today
In this post, I’d like to share some ideas about the new opportunities to improve all kinds of products using social media techniques.
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Modeling Enterprise Social Business Processes – Forbes
It has been said many times, that for social business to succeed to create the evolution towards Enterprise 2.0, we need to put this social activity directly into the flow of how people work.
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Portals and KM: IBM Connections Conversations – 2: Overview of Next Release
One of the enablers of this tighter integration is the use of Connections with the OpenSocial Foundation, a standards board that IBM and other firms such as Microsoft, Google, Atlassian, and Jive collaboratively develop or utilize. Here is the list of OpenSocial adopters. The Wikipedia defines the OpenSocial Platform as a “public specification that defines a component hosting environment (container) and a set of common application programming interfaces (APIs) for web-based applications.” This effort is designed to give social tools the ability to work together, a wise move.
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One of the major advances on the social platform evolution is the enhancement of the activity stream. I really applaud this move as I see the activity stream becoming the glue that holds the social enterprise together and make it run efficiently. To this end IBM has made its Connections activity stream open to third party apps.
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IBM wants the activity stream to become the central workplace and I fully support this concept. You can have both manual updates like Twitter or auto-generated updates such as the SAP example. It is light years ahead of email as a central workplace and you can even bring email and calendar from Exchange or Domino into Connections. You can work on emails within Connections just as you can back-office tasks like SAP.
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8 Things Your Employees Need Most | Inc.com
Forget about raises and better benefits. Those are important — but this is what your staff really wants.
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Collaboration Enterprise Infographic | TOPYX Social LMS
Do you like infographics? I do. I think they are fun and informative. This one comes courtesy of the Socialcast blog, where they say: “Collaboration is based on the idea that sharing knowledge through cooperation helps solve problems more efficiently. In the enterprise, this principle couldn’t be truer, especially as more and more employees are engaging with one another through asynchronous, socially-geared technology.”
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01-31-2012 – 70% of SharePoint Implementations Are Failing
If an estimated 70% of SharePoint implementations fail, does that mean wise managers should avoid Redmond’s darling platform?
The reality is that most organizations still aren’t doing proper scoping and planning. It’s not a technology issue, it’s a lack of realistic strategy.
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infoarch: Some notes from the breakout about the Future of the Enterprise 2.0 Manager Role #e20s
Some notes from the breakout about the Future of the Enterprise 2.0 Manager Role #e20s
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However, I started to see lots of tweets about HR 2.0, and as I hadn’t been tweeting from my own session (a good sign that I’m not getting much out of it) I decided to move.
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Best Practices, Enterprise 2.0 and Social IT – with Passion « @Raesmaa
…it means, for example, that the illusion of full control, that both IT & HR people often have, must be gone. In my IT circles I also hear repeatedly, “social media is not something for a professional IT work, it is a play”. An alarming attitude…
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Two good enterprise 2.0 cases : 3M and BASF | Bertrand Duperrin’s Notepad
Last week I had the chance to attend the presentation of two very valuable cases :3M and BASF. Maybe it may help some people to find answers to their questions and problematics that are close to theirs.
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One company seemed to dominate the conversation, IBM. I watched more closely and realized that there were literally hundreds of IBM employees collaborating with the community and adding value to the “social business” conversation. I was really impressed and wanted to learn more.
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What Sells CEOs on Social Networking
Six years ago, MIT Sloan’s Andrew McAfee coined the term "Enterprise 2.0" as shorthand for what collaboration and sharing tools such as blogging and wikis (and, today, Twitter) would mean for enterprises. In a Q&A, he talks about how CEOs see this world today — and what really sells them on the tools.
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Mobile Technology: Endpoint Independence for Non-Routine Work?
Many clients are asking about how to develop mobile custom applications, create mobile front-ends to existing applications, secure their mobile content, select mobile devices, craft mobile policies, and manage the devices. Those are all very good questions to ask and critical to supporting the needs of flexible, distributed organizations and workers.
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Main Page – Handbook of Collective Intelligence
This Handbook provides a survey of the field of collective intelligence, summarizing what is known, providing references to sources for further information, and suggesting possibilities for future research.
The handbook is structured as a wiki, a collection of on-line pages, editable by their readers.
The handbook is hosted by the MIT Center for Collective Intelligence, but we hope that researchers and others from around the world will contribute to it. The process of creating this handbook could itself be an example of collective intelligence. -
From traditional business to social business
When businesses ask for a social media strategy, what they are often really asking for is: Get me a presence on Facebook, Twitter and the like. The mantra of cultural and organisational change that is required in the social web seems to ring hollow. To be fair, it is not their fault. With a traditional business mindset it is hard to see why a presence on Twitter or Facebook is different from the corporate website. After all, these tools can seem to be just another communication channel.
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Breaking Through the Glass | UX Magazine
As smartphones continue to cement their position as the digital hub of the consumer universe, and people engage with digital experiences across an increasingly diverse range of devices, the term "user experience" encompasses an ever-growing array of interfaces and contexts.
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The Only Lasting Competitive Advantage Is Extreme Trust | Fast Company
As technology generates more transparency, consumers will hold businesses to higher standards, with no room for flimflammery or deceit. Being proactively trustworthy requires you to watch out for your customer’s interest even when your customer isn’t paying attention.
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Entreprise20.fr > Quatrième version de l’étude RSE de Lecko
J’ai déjà eu l’occasion de vous parler de cette étude de référence qui passe au crible les différentes solutions de social software en 2010 et 2011. Avec cette quatrième version, les équipes de Lecko ont souhaité prendre de la hauteur et aborder la notion de S.I. social. L’idée étant de prendre de la hauteur et d’appréhender le social d’un point de vue holistique.
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Social business success: Burberry | ZDNet
In their social business effort, the luxury goods designer was clearly thinking big: A true digital company must use digital channels through and through for all interaction.
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CEO Guide to Collective Intelligence – Businessweek
Learn how companies including Pitney Bowes, AT&T, Cisco Systems and Electronic Arts are using software to tap workers’ collective knowledge and ideas to solve problems at a low cost
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Executive Q&A: Social media driving Ford connections, digital manager says
It’s been not even four years since Ford Motor Co. hired Scott Monty to head up its social media efforts, but his digital fingerprints are evident all over the online version of the resurgent U.S. automaker.
Ford’s Twitter account, @Ford, has more than 100,000 followers, up from 3,000 in April 2009.
Posted from Diigo. The rest of my favorite links are here.
