My links of the week (weekly)


  • The W3C held the W3C Social Business Jam from November 8-10, 2011, the W3C’s first purely "online" event, in order to explore possible space for standardization to enable the social web for business use-cases. Like any W3C workshop, the Social Business Jam was an online conversation amongst representatives in business, government and technology about the current state of social business and future directions.

    The Jam had 1073 unique registrants who attended the Jam. Twenty different industries were represented in the registrant pool, with 57% of the registrants classified their employer as a “large organization”, 20% as a medium organization, 12% as a small organization and 11% were self employed. The Jam let anyone comment on a number of "conversations", which were initiated by a number of invited hosts.

    tags: social_business reports

  • The World Wide Web Consortium held an online collaboration jam on the topic of Social Business last November 8-10, 2011. Having participated in a few jams before, I am always surprised by the interesting points that come out of the discussions. One interesting poll result that caught my eye asserts that: “Larger organizations need social technologies more than small ones.” Is that true?

    tags: social_business reports

  • O2 is today launching what’s it’s calling “the biggest flexible working initiative of its kind,” as it lets a quarter of its 12,000-strong workforce work remotely for the day.

    Employees at the UK mobile operator’s Slough HQ will carry out their daily duties as normal, except they’ll be working from home – or another suitable ‘remote’ location, as O2 closes the doors and switches off the lights at its 200,000 sq ft offices near London.

    tags: social_enterprise consumerization

  • This week I’m taking at look at XWiki which is marketed as a “next generation wiki” for enterprises complete with enterprise class features to make wikis easier to use (Wysiwyg editor, Office importing, PDF export, etc..).  XWiki is open source so there is a community behind it which continuously supports its development.

    tags: social_software review

  • tags: sharepoint Information_architecture

  • SharePoint buyers expect intuitive navigation, contextual search, and easy administration out of the box. But such benefits depend on how content is structured, labeled, and categorized, and they require a nuanced understanding of how different audiences will navigate and search for information. The information architecture (IA) behind a SharePoint deployment has lasting consequences for the end user experience and for Web site management. Information and knowledge management (I&KM) professionals should use their SharePoint implementations as an opportunity to set solid information architecture in place

    tags: social_enterprise sharepoint Information_architecture

  • In this post, I’d like to share some ideas about the new opportunities to improve all kinds of products using social media techniques.

    tags: social_enterprise products

  • It has been said many times, that for social business to succeed to create the evolution towards Enterprise 2.0, we need to put this social activity directly into the flow of how people work.

    tags: social_enterprise processes

  • One of the enablers of this tighter integration is the use of Connections with the OpenSocial Foundation,  a standards board that IBM  and other firms such as Microsoft, Google, Atlassian, and Jive collaboratively develop or utilize. Here is the list of OpenSocial adopters. The Wikipedia defines the OpenSocial Platform as a “public specification that defines a component hosting environment (container) and a set of common application programming interfaces (APIs) for web-based applications.” This effort is designed to give social tools the ability to work together, a wise move.

    tags: social_enterprise OpenSocial_Platform IBM

    • One of the major advances on the social platform evolution is the enhancement of the activity stream. I really applaud this move as I see the activity stream becoming the glue that holds the social enterprise together and make it run efficiently. To this end IBM has made its Connections activity stream open to third party apps.

    • IBM wants the activity stream to become the central workplace and I fully support this concept. You can have both manual updates like Twitter or auto-generated updates such as the SAP example. It is light years ahead of email as a central workplace and you can even bring email and calendar from Exchange or Domino into Connections. You can work on emails within Connections just as you can back-office tasks like SAP.

  • Forget about raises and better benefits. Those are important — but this is what your staff really wants.

    tags: social_enterprise reflections

  • Do you like infographics?   I do. I think they are fun and informative.  This one comes courtesy of the Socialcast blog, where they say: “Collaboration is based on the idea that sharing knowledge through cooperation helps solve problems more efficiently.  In the enterprise, this principle couldn’t be truer, especially as more and more employees are engaging with one another through asynchronous, socially-geared technology.”

    tags: social_enterprise collaboration

  • If an estimated 70% of SharePoint implementations fail, does that mean wise managers should avoid Redmond’s darling platform?

    The reality is that most organizations still aren’t doing proper scoping and planning. It’s not a technology issue, it’s a lack of realistic strategy.

    tags: sharepoint ROI

  • Some notes from the breakout about the Future of the Enterprise 2.0 Manager Role #e20s

    tags: social_enterprise management

  • However, I started to see lots of tweets about HR 2.0, and as I hadn’t been tweeting from my own session (a good sign that I’m not getting much out of it) I decided to move.

    tags: social_enterprise HR20

  • …it means, for example, that the illusion of full control, that both IT & HR people often have, must be gone. In my IT circles I also hear repeatedly, “social media is not something for a professional IT work, it is a play”. An alarming attitude…

    tags: enterprise_2.0 ITIL

  • Last week I had the chance to attend the presentation of two very valuable cases :3M and BASF. Maybe it may help some people to find answers to their questions and problematics that are close to theirs.

    tags: enterprise_2.0 case_study

  • One company seemed to dominate the conversation, IBM. I watched more closely and realized that there were literally hundreds of IBM employees collaborating with the community and adding value to the “social business” conversation. I was really impressed and wanted to learn more.

    tags: social_business case_study IBM

  • Six years ago, MIT Sloan’s Andrew McAfee coined the term "Enterprise 2.0" as shorthand for what collaboration and sharing tools such as blogging and wikis (and, today, Twitter) would mean for enterprises. In a Q&A, he talks about how CEOs see this world today — and what really sells them on the tools.

    tags: enterprise_2.0 McAfee

  • Many clients are asking about how to develop mobile custom applications, create mobile front-ends to existing applications, secure their mobile content, select mobile devices, craft mobile policies, and manage the devices.  Those are all very good questions to ask and critical to supporting the needs of flexible, distributed organizations and workers.

    tags: mobile

  • This Handbook provides a survey of the field of collective intelligence, summarizing what is known, providing references to sources for further information, and suggesting possibilities for future research.
    The handbook is structured as a wiki, a collection of on-line pages, editable by their readers.
    The handbook is hosted by the MIT Center for Collective Intelligence, but we hope that researchers and others from around the world will contribute to it. The process of creating this handbook could itself be an example of collective intelligence.

    tags: collective_intelligence MIT

  • When businesses ask for a social media strategy, what they are often really asking for is: Get me a presence on Facebook, Twitter and the like. The mantra of cultural and organisational change that is required in the social web seems to ring hollow. To be fair, it is not their fault. With a traditional business mindset it is hard to see why a presence on Twitter or Facebook is different from the corporate website. After all, these tools can seem to be just another communication channel.

    tags: social_business

  • As smartphones continue to cement their position as the digital hub of the consumer universe, and people engage with digital experiences across an increasingly diverse range of devices, the term "user experience" encompasses an ever-growing array of interfaces and contexts.

    tags: UX

  • As technology generates more transparency, consumers will hold businesses to higher standards, with no room for flimflammery or deceit. Being proactively trustworthy requires you to watch out for your customer’s interest even when your customer isn’t paying attention.

    tags: social_business trust

  • J’ai déjà eu l’occasion de vous parler de cette étude de référence qui passe au crible les différentes solutions de social software en 2010 et 2011. Avec cette quatrième version, les équipes de Lecko ont souhaité prendre de la hauteur et aborder la notion de S.I. social. L’idée étant de prendre de la hauteur et d’appréhender le social d’un point de vue holistique.

    tags: social_enterprise platforms

  • In their social business effort, the luxury goods designer was clearly thinking big: A true digital company must use digital channels through and through for all interaction.

    tags: social_business case_study

  • Learn how companies including Pitney Bowes, AT&T, Cisco Systems and Electronic Arts are using software to tap workers’ collective knowledge and ideas to solve problems at a low cost

    tags: social_enterprise case_study collective_intelligence

  • It’s been not even four years since Ford Motor Co. hired Scott Monty to head up its social media efforts, but his digital fingerprints are evident all over the online version of the resurgent U.S. automaker.
    Ford’s Twitter account, @Ford, has more than 100,000 followers, up from 3,000 in April 2009.

    tags: social_enterprise case_study Ford

Posted from Diigo. The rest of my favorite links are here.


Autore: Alvaro Busetti

Consulente e formatore free lance, faculty member di Federmanager Academy. La mia vita professionale si è svolta nell’ambito dell’Information Technology con particolare riguardo agli aspetti progettuali e innovativi dal punto di vista organizzativo, applicativo e tecnologico. Ha svolto attività di conduzione progetti, coordinamento di unità produttive, attività di staff e supporto a livello Aziendale, di Gruppo e attività consulenziale per il top management del Cliente nel mercato dei Trasporti, Pubblica Amministrazione, Sanità, Industria, Servizi. Si è occupato di Intelligenza Artificale, digital workplace e Office Automation, soluzioni Intranet, Sistemi multimediali, di Unified Communication e di Social Collaboration.


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