My links of the week (weekly)

  • “Processes are the outcomes of what people do together. The word ‘process’ has acquired a de-personalised, mechanistic meaning for many people. I argue that processes are profoundly social – it is people who make things happen, using tools, methods and machines. “

    tags: social_business processes

  • “Summary : we’re being told that workers spend too much time on email and that may be true. But contenting ourselves with this single argument to make them switch to other tools is a little bit too easy : what would be different if they spend the same amount of time elsewhere ? So the matter is not the time spent one one tool but the value of the time spend. What should make us embrace social approaches with a other point of view : activity and goal focused rather than community and conversation focused. This will change both the scope and the change management program.”

    tags: social_intranet email

  • “The word “social” is everywhere these days — there’s social CRM, social collaboration, social BPM, social marketing, social analytics, and social business.”

    tags: social_business strategy

  • “NEW YORK CITY was once the capital of manufacturing in America, with more than 1m people working in the sector in 1950. Today that number has shrunk to a mere 80,000, and they are employed largely by specialist producers in areas such as furnishing, food processing and the cluster that makes up Manhattan’s vibrant garment district. Yet nourished by the city’s entrepreneurial spirit, a new industry is emerging. It might be called social manufacturing.”

    tags: collaboration manufacturing

    • With the help of a growing online community, Quirky comes up with two new consumer products a week. It works like this: a user submits an idea and if enough people like it (as on Facebook), Quirky’s product-development team makes a prototype. Users review this online and can contribute towards its final design, packaging and marketing, and help set a price for it. Quirky then looks for suitable manufacturers. The product is sold on the Quirky website and, if demand grows, by retail chains. Quirky also handles patents and standards approvals and gives a 30% share of the revenue from direct sales to the inventors and others who have helped.
  • “Rapid innovation, flexible deployment options, and easy consumption models create favorable conditions for the proliferation of disruptive technology.  In fact, convergence in the five pillars of enterprise disruption (i.e. social, mobile, cloud, big data, and unified communications), has led to new innovations and opportunities to apply disruptive technologies to new business models.  New business models abound at the intersection of cloud and big data, social and mobile, social and unified communications, and cloud and mobile.”

    tags: consumerization

  • “It’s useless to narrate once again the love and hate story between RH and “Social / 2.0″. A misunderstanding I explained here before my talk at HRTech Europe. If it’s easy to see how much new HR models and social technologies have in common, the challenge is to start at the right place. What supposes to clearly understand that the goal is not to deploy tools and have them used but help HR to become the progress lever they were decades ago before they lost their way and end up proposing a model that’s irrelevant with today’s socio-economic context.”

    tags: social_enterprise HR

  • “More than ever before, a company’s employees are viewed as one of the most trusted sources of information. Our 2012 Trust Barometer data shows a 16-point increase in the credibility of regular employees as sources of information about their company (to 50 percent), the greatest increase since 2004.”

    tags: employee engagement

  • “As I look back, it’s clear that we’ve now have more and better data points captured this year than ever before. There’s little doubt now about the big picture: Social media is now being used in en masse for marketing, sales, operations, customer care, supply chain, and amongst our workforces. Yet the while the benefits are clearly uneven — some companies are achieving truly stand-out ROI while others only see minor incremental value — the trend is literally all in one direction: Social media adoption is growing steadily and is now used in the majority of organizations today in some capacity.”

    tags: social_business data

Posted from Diigo. The rest of my favorite links are here.


Autore: Alvaro Busetti

Consulente e formatore free lance, faculty member di Federmanager Academy. La mia vita professionale si è svolta nell’ambito dell’Information Technology con particolare riguardo agli aspetti progettuali e innovativi dal punto di vista organizzativo, applicativo e tecnologico. Ha svolto attività di conduzione progetti, coordinamento di unità produttive, attività di staff e supporto a livello Aziendale, di Gruppo e attività consulenziale per il top management del Cliente nel mercato dei Trasporti, Pubblica Amministrazione, Sanità, Industria, Servizi. Si è occupato di Intelligenza Artificale, digital workplace e Office Automation, soluzioni Intranet, Sistemi multimediali, di Unified Communication e di Social Collaboration.


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