My links of the week (weekly)

• Employee Engagement: Its ROI May be More Than You Think

  “When it comes to employee engagement, the biggest ROI is to think of your staff just like you would a customer: seek to understand their interests, their rituals, and their ways of communicating as well as how they want to be treated.

  A few years ago, I was called into my supervisor’s office because of her “concern” about my “commitment to the company.” When I asked what triggered this concern, she said I did not have any “pictures of my family or plants” in my cubical.”

  tags: engagement ROI

• E L S U A ~ A KM Blog Thinking Outside The Inbox by Luis Suarez » Social Business Adoption – The Laggards, The Critics and The Skeptics

  “A couple of years back, Giovanni Rodriguez put together a guest blog post over a ReadWriteWeb on the topic of Enterprise 2.0 Adoption: Does It Have To Be So Hard? and it’s rather interesting to see how almost three years later the challenge seems to be there still, alive and kicking”

  tags: social_business adoption

• 10 Ways To Foster Effective Social Employees – Social Business News –

  “One of reasons often cited for not implementing social business tools is a fear of productivity loss. As social products and practices become more tightly integrated into all manner of enterprise applications — and as presence on Facebook, Twitter and the like has become as important to companies’ marketing, advertising and sales as their websites — these fears are generally diminishing.”

  tags: social_enterprise employees

• Social business and the changing theory of management | Social Enterprise Today

  “A manager recently voiced his concerns: “Most employees prefer being told what to do. They are willing to accept being treated like children in exchange for reduced stress. They are also willing to obey authority in exchange for job security.” That is the way we have seen it: managers inspire, motivate and control employees who need to be inspired, motivated and controlled. These dynamics create the system of management and justify its continuation.”

  tags: social_business management

• Big data in the age of the telegraph | McKinsey & Company

  “Daniel McCallum’s 1854 organizational design for the New York and Erie Railroad resembles a tree rather than a pyramid. It empowered frontline managers by clarifying data flows.”

  tags: social_enterprise organization

• Microsoft décroche un gros contrat autour d’Office 365 et Yammer | LeMagIT

  “Microsoft a annoncé avoir signé un contrat avec le groupe ABB, spécialiste des technologies de l’énergie et de l’automation, portant sur le déploiement d’Office 365 et de Yammer, le réseau social de Redmond, auprès des quelque 145 000 employés du groupe. ABB est présent dans 100 pays.”

  tags: social_enterprise case_study

Posted from Diigo. The rest of my favorite links are here.