The problem with IT and the digital workplace | Gerry McGovern
“Technology is what drives the digital workplace and yet for many business executives, the IT department is being seen as less and less relevant.
“On the whole, executives’ current perceptions of IT performance are decidedly negative,” a McKinsey survey published in February 2015 states. “Beyond providing basic services and managing infrastructure, just one-third or less of respondents say their IT functions are very or extremely effective at a wide range of tasks.” According to the survey, “The results also indicate fading confidence in IT’s ability to support key business activities, such as driving growth. In the 2012 survey on business and technology, 57 percent of executives said IT facilitated their companies’ ability to enter new markets. Now only 35 percent say IT facilitates market entry.””
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