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Social software and UC create ‘collaborative communications’
“In the beginning, the term unified communications (UC) was created to describe the technologies that help companies improve worker productivity and optimize business processes. Next came collaboration technology, which combined with unified communications to create unified communications and collaboration (UCC) — emphasizing the collaborative benefits of tools such as Web and video conferencing, Web collaboration, etc. Most recently, social software, which started in the consumer space, became an important business tool. The combination of UC, collaboration and social media created collaborative communications. While each of these tools is valuable by itself, the functions are even more powerful when they’re integrated with each other.”
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Work Is Broken; Let’s Hack It – Forbes
“Just passing Labor Day in the USA makes an excellent time to consider something we all know and feel instinctively: Work is fundamentally broken. I used to think it was just a little chipped in the corner, so we turned it around to show another face and pretended no one would notice. No, it is not just chipped. It is not simply a large unsightly-but-innocuous crack. It is wholly broken through and through.”