Why put people first in E2.0 projects: the data

Today I went across the following post: What Do Employees Want? 3 Simple Things That Will Improve Engagement

Which, starting from these data :

Majority of American Workers Not Engaged in Their Jobs

Seventy-one percent of American workers are "not engaged" or "actively disengaged" in their work, meaning they are emotionally disconnected from their workplaces and are less likely to be productive. That leaves nearly one-third of American workers who are "engaged," or involved in and enthusiastic about their work and contributing to their organizations in a positive manner. This trend remained relatively stable throughout 2011.

employee engagement by quarter

Employees’ attitudes towards work

What motivates employees?

The global analysis also reveals that nonfinancial factors play a prominent role in influencing employee motivation and engagement …

…While other financial factors, such as benefits and incentive pay, can be important to other aspects of the employment relationship – such as attracting, retaining and rewarding employees – Mercer’s research shows they are considered less important by employees when it comes to their day-to-day motivation and engagement at work.

"Employee engagement reflects the total work experience, and a big part of it is how you are treated, what kind of work you do and how you feel about your co-workers, bosses and the general work environment," said Ms Wilson. "Without a doubt, financial factors like pay and benefits are a vital part of the employment deal, but employers need to consider and manage the full range of factors to ensure that their workforce is engaged."

Mercer’s research findings here

lead to the following conclusions:

What Do Employees Want? 3 Simple Things That Will Improve Engagement

3 things that employees want

So what is it employees want out of the employment deal? Employees largely understand and accept that a “job for life” as part of the employment deal is gone for good. Instead, employees are looking for:

  1. Meaningful work They don’t expect that every moment of every day at work will change the world, but they do want to know that what they do every day contributes to something bigger.
  2. A sense of progressNone have put it better than Teresa Amabile in her research and book The Progress Principle – there is no better contributor to employee engagement than making progress on meaningful work.
  3. RecognitionGive employees the big picture view and a sense of ongoing progress with recognition of their efforts within the context of how they’re contributing achieving your strategic goals.

I guess that the adoption of E2.0 (“social Intranet”) tools and platforms could help (provided one has an “engagement project”).


Autore: Alvaro Busetti

Consulente e formatore free lance, faculty member di Federmanager Academy. La mia vita professionale si è svolta nell’ambito dell’Information Technology con particolare riguardo agli aspetti progettuali e innovativi dal punto di vista organizzativo, applicativo e tecnologico. Ha svolto attività di conduzione progetti, coordinamento di unità produttive, attività di staff e supporto a livello Aziendale, di Gruppo e attività consulenziale per il top management del Cliente nel mercato dei Trasporti, Pubblica Amministrazione, Sanità, Industria, Servizi. Si è occupato di Intelligenza Artificale, digital workplace e Office Automation, soluzioni Intranet, Sistemi multimediali, di Unified Communication e di Social Collaboration.


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